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Colorblends / Customer Service

Customer Service

Check out our FAQs for more information.

Does Colorblends send a catalog?

Colorblends prints one annual catalog that is mailed each July. To sign up to receive one, request a catalog here.

My bulbs are not coming up

Let us try to figure out what happened. Send us a message.

My daffodils (or other perennial bulbs) only have foliage the second year after planting.

Bulbs go through a photosynthesis process, where flower bulbs use their leaves to pick up sun energy, to create next year’s flower. Cutting the foliage too early or braiding or tying the foliage can interrupt this process. It takes at least 6-8 weeks for the foliage to die off naturally. If the foliage did not get enough energy, the bulbs will not flower.

My flowers are the wrong color.
  • Have you planted different bulbs in the same location in previous years? You could be seeing those bulbs. Offshoots could have grown large enough to flower.
  • Have the flowers matured yet? Some varieties start a different color and then develop into the mature color.

If this is the case, we ask for your patience. If you have waited a week or two, send us close up pictures.

The tulips were beautiful last year, but almost nothing came up this year.

Most tulips are not strong perennializers in the landscape. They do not flower well the second year after planting. More details on this here.

The stems are short or the flowers look small.

    Have the flower matured yet? If not, we ask for your patience. If you have waited a week or two, send us pictures of the plants and landscape.

    The stems look odd, bent, or weak, or the flower does not look right.

      Tulips are susceptible to a mold called Read more.

      If the problem looks like something else, send us pictures of the plants and landscape.

      I need help identifying a flower.
      Click here to send us close up pictures of the flower from different angles.
      How can I see my orders from previous years?

      If you are logged in, click on “Account” at the upper right-hand corner of your screen (on mobile it is the person icon), and then select “Manage Account”. Under the “Orders” tab, you will see a list of your orders. Click on the pdf icon to view each order invoice with the list of items purchased.

      If you do not have an online account, you can create one with the same email that you used to place orders in the past. Then follow the steps above and your orders from previous years should appear. If they do not, please call or email us.

      You can also request your previous orders by calling or emailing us.

      Don’t see what you’re looking for?

      Call us at 1 (888) 847-8637 or
      email us.

      A real person will usually answer from 9 to 5 ET Monday–Friday.

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